Returns & Exchanges Policy
At Skiis & Biikes, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, you can return unused items in their original packaging within 30 days.
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return and receive a return authorization.
Pack Your Gear
Carefully place the unused items back into their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, or bring it to one of our retail storefronts.
Receive Your Refund
Once our technicians inspect the equipment and confirm its condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing